You need to install the latest desktop version of iTunes ( 64-bit version | 32-bit version ) to resolve this. – if you attempt to download iTunes directly from the Apple site, you’ll initially be presented with the Microsoft Windows Store version.

To get to the desktop version manually, scroll down to “Looking for other versions?” and click on “Windows >” and you’ll be presented with the desktop version instead. MediaMonkey for Windows Apple Device Compatibility: MediaMonkey doesn’t yet support the firmware on your device, and we’re working on an update.You’re running an outdated version of MediaMonkey, and the version of iTunes that is running or the device is only supported on a more recent release.– if you prefer to sync using iOS device drivers without installing iTunes, see this article. MediaMonkey 5.0.4 / iPod Sync Plugin 16 (for MediaMonkey 4) Adds compatibility with iOS 16.

MediaMonkey 5.0.3 Fixes compatibility issues for 32-bit Windows PCs syncing with iOS devices.

MediaMonkey 5.0.2 / iPod Sync Plugin (for MediaMonkey 4) fixes compatibility with iPod devices used with iTunes 12.12.2

Instal the last version for ipod Risen